The Value of Diversity in Fintech Hiring Practices

The Value of Diversity in Fintech Hiring Practices 1

The Importance of Diversity in Fintech

The fintech industry has become one of the most important sectors in the modern economy. With the advent of new technologies, including blockchain, artificial intelligence, and data analytics, the ways companies transact business have been significantly altered. As this sector expands, it is vital for companies to foster an inclusive culture that values diversity, not just because it is the right thing to do, but because it also makes smart business sense.

The Business Case for Diversity

Studies have shown that diverse teams, both in terms of race and gender diversity, have a significant positive effect on business outcomes, including innovation and financial performance. Research conducted by McKinsey & Company found that “Companies in the top quartile for racial and ethnic diversity are 35% more likely to have financial returns above their respective national industry medians.” Additionally: “In the United States, there is a linear relationship between racial and ethnic diversity and better financial performance: for every 10% increase in racial and ethnic diversity on the senior-executive team, earnings before interest and taxes (EBIT) rise 0.8 percent” (Harvard Business Review).

Diversity helps promote better decision-making, as diverse teams draw from different perspectives and experiences to achieve a wider range of insights. Additionally, building diverse teams can help companies attract and retain top talent since it highlights a commitment to fostering a workplace that values equality in opportunity and an inclusive work environment, thereby promoting employee engagement and loyalty.

The Current State of Fintech Hiring Practices

Despite the demonstrable benefits, the fintech industry can still struggle with creating a diverse workforce. In 2019, a report from the Office of the Comptroller of the Currency (OCC) found that although “women and minorities have entered the ranks of employees and management at fintech firms, thus narrowing but not eliminating representation gaps,” there is room for significant improvement.

For example, although women constitute 50% of the population, they remain underrepresented in fintech. A report published by Financial News in 2021 found that women make up just 29% of fintech employees. Additionally, there are still significant racial and ethnic disparities in the industry. The OCC report found that “approximately 21% of executive and senior-level officials and managers are women and a roughly equivalent portion are minorities,” despite the fact that “women and minorities together constitute over 50% of the labor force.”

Best Practices to Ensure Diversity and Equity in Fintech

There are several ways that fintech companies can adopt best practices to ensure their workforce reflects the diversity of their customer base and broader society. First and foremost, companies need to be intentional in their recruitment practices by prioritizing diversity. This can be done by ensuring that job postings use inclusive language and by partnering with organizations committed to diverse representation. One such example of these efforts includes the venture capital firm, Harlem Capital Partners, founded in 2015 with the goal of investing in 1,000 women and minority entrepreneurs by the year 2040. The firm will also ensure that at least 20% of their staff is Black or Hispanic.

Another example of an approach that can promote diversity is through the use of blind resumes. Research has shown that when traditional resumes are stripped of context clues such as name, address, and educational background, gender and ethnic bias can be effectively reduced from the hiring process.

Training staff in implicit biases, and being aware of the impact of microaggressions, can also help prevent instances of discrimination in the workplace. Additionally, creating Employee Resource Groups (ERGs) that provide support and mentorship can help provide a sense of community and belonging, promoting employee retention.

Fintech companies have a unique opportunity and responsibility to foster diversity and equity in the tech industry, prioritizing diversity as a key part of their hiring strategies to benefit both their business outcomes and the industry as a whole. Want to know more about the topic covered in this article? Crypto, filled with additional and valuable information to supplement your reading.


In summary, diversity is essential in the fintech industry, as it promotes better decision-making, attracts top talent, and leads to better performance. While there is still significant work to be done to create a more equitable hiring culture, companies can adopt best practices, including being intentional in recruitment practices, using blind resumes, training staff, and creating ERGs, to ensure their workforce is truly inclusive. By making diversity a priority, fintech companies can create a more innovative and inclusive industry that better serves their customers and society at large.

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